CALL US TODAY! 888-8-ELITEK | 888-835-4835

Artboard 1100

CALL US TODAY! 888-8-ELITEK | 888-835-4835

Artboard 1100

CALL US TODAY! 888-8-ELITEK | 888-835-4835

Artboard 1100

Resources

Frequently Asked Questions​​

Remote

What is required for the remote tool to work?

A reliable Wi-Fi or Ethernet connection is needed to properly scan the vehicle.

What services can be done with the remote tool?
  • We can perform Pre or Post scans on 95% of vehicles 2010MY+.
  • We can perform Programming, Coding and resets on most vehicles 2010MY+.
What can’t be done with the remote tool?

Currently, we are unable to service some vehicles that use DoIP systems.

How long will a Pre or Post scan take?

Most scans take 10-30 minutes depending on the vehicle and quality of connection.

If I need help who do I contact?

You can email us at [email protected] or give us a call at 888-8-ELITEK.

What if my device stops working?
  • We offer a 2-year limited warranty on the tool.
  • If your device stops working, please contact us.

Mobile

Does Elitek set up targets in my shop’s facility?

Yes, provided that the facility has the space.

Can you program a used module?

Yes, on most models.

Can you program a used computer?

Yes, on most models.

Can you program a used transmission?

Yes, on most models (Mercedes & Nissan are exceptions).

What is the response time to get an ELITEK technician to my repair facility?

Target of 24-hour-turnaround in most markets.

What is the cost of an ADAS Calibration?

Calibration starts at $250. Programming starts at $150.

How do I get a job scheduled?

Call 1-888-8-ELITEK or email [email protected]

OEM Position Statements

Many manufacturers require OEM equipment for PreScans, PostScans, and Calibrations using proprietary equipment as documented in certain OEM Position Statements. To see OEM Position Statements by manufacturer, click the third-party link below. Please note that LKQ/Elitek does not manage or review this website, and is not responsible for the content therein.

Find an Elitek service location near you.